Important Note for Our U.S. Customers
We understand that recent changes in U.S. customs regulations and tax policy have impacted many of you — including unexpected customs fees and shipping delays. We hear your concerns and, while we cannot influence government policy, we’re doing our best to support you.
Here’s what we’d like to offer and remind you of:
Orders Under $800 Remain Duty-Free
Shipments valued under $800 USD are still exempt from import duties. To make things even easier, we now offer free shipping on all orders over €600 for customers from US.
Split Your Order to Stay Under the Limit
If you are purchasing multiple items with a total value over $800, we recommend placing separate orders — each under the $800 threshold.
Please note that if items are purchased in a single order, we are unable to divide the shipment into separate parcels.
Orders Over $800 Are Still Welcome
We continue to ship orders over $800. To ensure a smooth and timely delivery, please provide your Tax ID (Social Security Number) at checkout. If all necessary information is submitted, these shipments are processed with our standard delivery times.
Special Offer for Our Loyal Customers
If the item you're interested in slightly exceeds the $800 limit, please reach out to us at info@sartale.com — we’ll be happy to see if a special offer is possible for you.
Thank you for being part of the Sartale family. We truly appreciate your continued trust and support.