SARTALE Rewards

Earn 10% back for your next purchase

Shop your favourite full-price pieces and receive 10% in store credit for a future order. Your rewards are held in your SARTALE account, ready to use at checkout.

Sign in to your account

How you earn credit

You earn 10% on eligible full-price purchases. VAT, delivery charges and duties are included in the reward calculation. Sale items and items purchased with a discount do not earn credit. In a mixed basket, only eligible items earn rewards.

When your credit arrives

Credit is awarded after your order has been paid. There is no minimum purchase amount to earn rewards, and no maximum reward per order. Rewards are rounded up to the next whole unit of your purchase currency: for example, €50.20 becomes €51.

How to use your credit

Sign in with the same email address used for your purchase. At checkout, select the option to apply your store credit in the payment section. No reward code or points exchange is needed. Your credit must be in the same currency as your checkout.

Your balance goes further

There is no minimum order amount to use your new store credit and no percentage limit on how much of an order it can cover. The available balance is applied up to the order total; you cannot choose a smaller amount manually. Any balance left over stays in your account for another purchase.

A simple example

An eligible order totalling €500, including VAT and delivery, earns €50 in credit. On a later order of €200, applying that €50 leaves €150 to pay. This example assumes that all items in the first order qualify for rewards.

Sale items and discount codes

The full-price rule applies to earning rewards. You can spend credit you have already earned on sale items too. Store credit is a payment method; any discount code used on the same order remains subject to its own conditions.

Does my credit expire?

Credit earned through this programme has no expiry date.

Returns and cancelled orders

If an order is cancelled or refunded, the reward earned from that order is cancelled or adjusted. For a partial refund, the reward is recalculated for the items you keep. If you have already spent the reward, please contact us for help.

Need a hand?

Contact info@sartale.com or use the store chat if you need help finding your balance or using your rewards.